BSACBusiness Systems & Automation Consulting, home

Home
About
Services
Free assessment
Contact

Search this website

Popular

ServicesWhat the consultancy covers and what you receive
Apply for consultancyStart a paid engagement
ContactEmail, phone and WhatsApp
Free assessmentOptional: score your customer flow in a few minutes

Try a shorter or different word, for example "assessment", "CRM" or "payment". You can alsoask us directly.

↑ ↓ move Enter open Esc close

The assessment needs JavaScript turned on in your browser. If you cannot turn it on, pleasecontact us and we will send you the questions.

Free assessment

Check where your business stands

Five questions on how your business wins and keeps customers. Your score out of 100 appears on this page as soon as you finish.

Free
About 2 minutes
5 questions

0 of 5 answered0%

There is a problem

About you

Email address

We keep it with your answers. We only email you if you tick the box below

Did you mean ?

What does your business sell?

Digital productsExperiencesOnline coursesPhysical productsServicesOther

Read how we handle your details in our privacy notice.

Send me a few short emails about improving my result (optional)

You can stop them at any time

Question 1 of 5 · AwarenessHow do potential customers discover your business?
A marketing and content system that runs consistentlyReferrals and word of mouthManual outreach, one prospect at a timeNo structured approach yet Other
Question 2 of 5 · FindabilityWhen prospects search online or ask an AI tool for what you offer, do they find you?
No website or online listingSocial media profile onlyWebsite, found by our name onlySEO and AEO in place: we rank and appear in AI answers Other
Question 3 of 5 · QualificationHow do you identify serious buyers among your enquiries?
Every enquiry is handled the same wayA lead qualification system screens and scores enquiriesJudgement during the conversationStandard screening questions, asked manually Other
Question 4 of 5 · RelationshipHow do you manage customer relationships after the first sale?
No follow-up processContacts kept on a phone or in a notebookA CRM system with automated follow-upA spreadsheet, with manual follow-up Other
Question 5 of 5 · IndependenceHow are customer questions answered when your team is unavailable?
A customer support system: help centre, chatbot or automated repliesCustomers wait for a replySaved replies and FAQs, sent manuallyMessages are taken and passed on Other

Your result

0/100

This is a preliminary indication based on your own answers. The consultancy gives the full diagnosis.

How BSAC helps

BSAC helps businesses attract and keep customers, by finding the weaknesses in their customer journey and designing the systems that address them.

A score alone cannot tell you why a problem exists, what it is costing you, or which system to invest in first. The Customer Flow Consultancy finds that out, and identifies the one system your business needs now.

At your score, a paid diagnosis may find that your customer flow is sound. If it does, we will tell you plainly.

What you get from the consultancy

Customer Flow Diagnostic Report
An evidence-based assessment of the five stages, identifying weaknesses and bottlenecks
You stop guessing where your business needs improvement.
Customer Leakage and Business Impact Analysis
An assessment of lost opportunities and their estimated commercial implications
You see what each problem costs your business in money.
Prioritised Customer Growth System Recommendation
Which system to address first, why it matters, and which can wait
You spend money on the system that matters most right now.
Customer Growth Implementation Roadmap
A sequenced plan with requirements, dependencies, costs where estimable, and performance measures
You leave with a plan you can act on.
30-minute walkthrough
Your report explained by video call or in person
You can ask questions until every finding is clear.